Coronavirus (COVID-19)

Key messages

  • General practice remains open and continues to work differently to keep patients safe. Although lockdown restrictions are lifting across England, social distancing remains in place across all healthcare settings.  This means that face to face appointments will take place for those who need them alongside telephone and video consultations. 

  • When contacting your GP practice, you are likely to be asked to provide a short description of your symptoms by the reception team. This information will be held in the strictest of confidence and will help them to direct you the most appropriate service and to the most suited member of the healthcare team.

  • General practice continues to offer cervical smears and childhood immunisations, please continue to attend routine screening and vaccinations when you are invited.
  • We will no longer take prescription requests over the telephone, this is due to the very high number of telephone calls this generates. This will hopefully help patients with a medical need to be able to contact us quicker. We are however trying to keep face to face contacts down to a minimum for your and our safety so you can now:-

Drop your side slip or written requests in a box situated in the main foyer at the surgery

Use the NHS app. Information regarding the NHS App can be found on the following link:-

            https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

Prescription requests require two working days to process. Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.

If you are concerned that you may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19  Please do not attend the practice.

Our staff in the surgery are here to help you and make sure you get the right treatment as quickly as possible. We aim to be polite, helpful and sensitive to our patients’ needs and concerns. In return we ask that all patients treat our staff with respect. We have a zero-tolerance policy to aggressive, violent or abusive behaviour against our staff which may result in patients being removed from our practice list and in some cases we will choose to inform the police.

COVID-19 Boosters

NHS guidance is that all individuals who fall into the following cohorts should receive a booster dose of the COVID-19 vaccine:

  • Those living in residential care homes for older adults
  • All adults aged 50 years or over
  • Frontline health and social care workers
  • All those aged 16 to 49 years with underlying health conditions and adult carers
  • Adult household contacts of immunosuppressed individuals

The booster vaccine dose should be offered no earlier than six months after your 2nd vaccine. All boosters will be the Pfizer-BioNTech vaccine irrespective of which vaccine was given previously.

When you become eligible to receive your booster you will receive an invitation to make an appointment. Most people will receive either a text message or a letter, either from their GP Surgery or the national NHS vaccination programme. Vaccinations will be held at local vaccination sites e.g. GP surgeries, vaccination centres and hospitals. You can access appointments via this link

Thank you for your patience and understanding.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get  proof of your vaccination status before you leave.

  • If You have symptoms/have tested positive for COVID-19 and continue to be unwell with COVID-19 symptoms after the 10-day isolation period. You do not need to prove a "fit note" to your employer, request an extension to your isolation note at  
    111.nhs.uk/isolation-note/

Self Care

Choose Self Care

When you’re feeling ill with a minor illness like a cold or sore throat, or have picked up a minor injury, do you know how to treat the symptoms at home?

Health experts in Staffordshire are encouraging us all to take control of our health and wellbeing so we can get better sooner. Follow this link Self Care to get the latest information from our CCG.

Practice Pharmacists

We now have 2 Practice Pharmacists who can do many of the medication reviews without the need to see a GP. Please talk to our receptionists to book an appointment.

 

Our latest CQC report

GP out of hours and 111 service.

The six Clinical Commissioning Groups in Staffordshire and Stoke-on-Trent are looking at the current GP Out of Hours and NHS 111 services. This is the starting point to revolutionise the way in which urgent care services are provided and accessed. Please click on the link below and complete the survey.

GP out of hours and 111 Survey

WEEKEND AND LATE APPOINTMENTS

Our Extended Hours Surgeries are available every Tuesday evening, with some Saturday and Sunday morning clinics also available .Appointments with A GP or Practice Nurse and may be particularly suitable for those who find it difficult to attend during regular surgery hours. 

Late Evening Surgeries: Tuesday 6.30pm - 8.00pm

Weekends on rota:        Saturday 8.00am -12.00 noon

                                   Sunday  8.00am  - 11.00am

We are also working closely with other surgeries in the Burntwood and Lichfield area to offer an extended service all week, this means there may be an appointment available out of regular surgery hours at another surgery. These appointments are bookable via the reception team.

 

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more


 

If you’re registered at a GP practice in #Staffordshire or #Stoke-on-Trent then your health and social records will be available on the new integrated care record #OneHealthAndCare in August. To find out what this means for you go to www.onehealthandcare.net

 

(Site updated 29/11/2021)
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